Đề 409- Học viết thư phản hồi

Note: You need to write a response to an e-mail that you will read. What your response needs to include is in the directions so make sure you also read the directions carefully.

Dear Sir or Madam,

I would like to draw your kind attention that, the train schedule in my area has recently been changed and due to this, many office goers like me are suffering. I am hoping you would keep the previous timetable and introduce more frequent trains for the convenience of the residents.

I am a banker and I work as an assistant manager at the City Bank. I regularly commute to my office using your train. Sadly, the train I used to take to reach office no longer stops at our station and as a result, we need to travel a few extra miles to reach the City Centre Station which is overcrowded in the morning hours. I am often late to reach my office and have objections about the revised train timetable.

With the introduction of the new train schedule, daily commuting for employees like me has become utterly difficult which ultimately makes your service unreliable. Unfortunately, because of this problem, many commuters are late for their work which is affecting their productivity. Consequently, they are very upset about your service.

As a solution to this problem, I would recommend you to revert to the previous schedule and arrange more trains during the peak hours. If it is not possible, then at least add more carriages to increase the space. It will be a great relief if you can resolve this problem as soon as possible.

Thank you for giving the matter your attention and I hope to hear your reply soon.

Yours faithfully,
Campbell Scott

Direction: As if you are the railway timetable manager, read the letter and give a suitable response.

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